We limit the personal information we collect and use
As mentioned above, we take care to ensure that the information you provide to us is only accessed and used by those who need to. This includes both internal staff and external third parties. For staff, we have access restrictions, policies limiting the onward use of personal information for new purposes and training on the importance of protecting personal information. For external third parties, we have contracts which limit their use of personal information to exclusively the purpose of providing the services.
We try to make sure your personal information is accurate
We take reasonable steps to make sure your personal information is accurate, complete, and up to date. For example, if we receive a bounce-back from an email sent to you we will remove that email from our lists. If you have concerns, you can always contact us to verify your information (see the contact details set out below).
Despite our best efforts, errors sometimes happen. If you see anything incorrect with your information, please let us know and we will remedy it.
We only keep your information for as long as we reasonably need it
We will only keep your personal information for as long as is reasonably necessary to fulfill the purposes set out above. When we determine retention periods we consider the amount, nature, and sensitivity of the personal information and the potential risk from harm of authorised use of such information.
You can request access to your personal information
Subject to certain limitations you can request access to your personal information. We may need to check to make sure that it's really you - for example, by asking for an ID. This is just to make sure we don't disclose your personal information to those who have no right to see it.
You can request the deletion or removal of your personal information
In some circumstances you have the right to request that we delete or remove your personal information. For example, if you can withdraw your consent if you no longer wish to receive communications about the Campaign. We may not always be able to comply with your request if there are specific legal reasons for us needing to use your information, but we will let you know if that's the case.